How to Accept Pending Payment on Cash App [in SImple Steps]

Last Updated on July 3, 2023 by Jerome Donovan

Cash App is great when it comes to money transfers. It’s all done in an instant. However, there are times when someone might tell you they sent you money but you still haven’t gotten it. You check your Cash App but it’s not in your balance. That means you have to accept pending payment on Cash App manually.


Don’t fret, most times all you really need to do is to accept the payment manually. Stick around and read this article to learn more, including solution for issues when accepting a pending payment.

Here’s the short version of things; accepting money on Cash App is quite easy, all you need to do is simply open the Cash App on your phone. Then, go to the “Activity” tab within the app. Look for the pending payment and carefully check the details. Finally, tap on “Accept” or “Confirm” to receive the payment. Once you’ve accepted it, the money will be added to your Cash App balance and you can use it for transactions.


How to accept pending payment on Cash App

How to accept pending payment on Cash App

Here’s a more detailed step-by-step guide on how to manually accept Cash App payments.

  1. Open the Cash App on your phone.
  2. Sign in to your Cash App account using your email or phone number, and your password or PIN.
  3. On the home screen, look for a green icon with a dollar sign ($) in the top right corner. Tap on it.
  4. You’ll see a notification about a payment that needs to be accepted. Tap on it.
  5. A new screen will appear, showing the name or username of the person sending you money and the amount involved. Tap on the payment.
  6. Double-check the details of the transaction to make sure the amount and sender’s information is correct.
  7. If everything looks right, tap Accept or Confirm button.
  8. You may have the option to add a note for the payment, but this is not necessary. If you want, you can type in a note and tap Done.

The payment will be processed, and the money will be added to your Cash App balance. To see your updated balance, go back to the home screen.

If you want to transfer the funds to your bank account, go to the “Balance” tab at the bottom of the screen. Then, select “Cash Out” or “Transfer” and follow the instructions to complete the withdrawal.


That’s all you need to do to accept a pending payment on Cash App. Just remember to check the details before accepting payments, especially if you don’t know the person sending you money.

If you don’t want to follow these steps in the future and would rather have Cash App automatically accept payments, see this short video guide.

But if you’re still unable to resolve your problem yourself, then read on.

I’m unable to accept the payment, what do I do?

When things get more complicated and you can’t resolve the issue on your own, you’ll need to contact Cash App support for help. Here are a few ways you can reach out to them: You can look for the “Support” or “Help” option in the app’s menu or settings, or you can call Cash App’s hotline at 1 (800) 969-1940. The support team is available from 9 am to 7 pm EST.

For those who prefer traditional mail, here’s Cash App’s mailing address for customer concerns:

  • Block, Inc.
  • 1955 Broadway, Suite 600
  • Oakland, CA 94612

Now, let’s discuss some important things you need to keep in mind when reporting a pending payment issue on Cash App. Your security should always be a priority when communicating with social media executives or reporting any issues over the phone. Be cautious of fraudsters and never share sensitive or important information with them.

The Cash App team will never ask you for your full card number, password, security number, PIN details, or sign-in code. They will also not ask you to submit or share any test transactions. They already have your important details through your registered number or email.

If someone calls you and asks for this information to fix a payment issue or for any other reason, it’s likely a scam.

How long to accept Cash App payment?

Typically, it only takes a few minutes for the pending amount to show up in your Cash App account. However, it’s normal for it to take around 1-3 business days.

In some cases, it might arrive earlier, but it shouldn’t take longer than that. But if it’s been taking too long and you’re concerned, it’s a good idea to reach out to Cash App’s customer support for assistance.

Note: If your debit card doesn’t accept Instant Deposit, Cash App will send you a refund of any Instant Deposit fees you accrued when you initiated the transaction and your deposit will arrive in your bank account in 1-3 business days.

Why do I need to accept a Cash App payment manually?

There are many possible reasons why your payment got stuck in the “Pending” status initially, and it’s not easy to identify one specific cause. This is because there can be various reasons, and each case comes with its own unique challenges:

  1. Security measures: Cash App wants to keep your money safe, so it may flag certain transactions as potentially suspicious. When this happens, the payment is put on hold until it can be manually approved to make sure everything is okay.
  2. Verification requirements: Another reason is verification. Cash App might ask for extra verification for larger payments or when you’re sending money to someone new. They want to make sure it’s really you and that the payment is legitimate. Until the verification process is done, you’ll need to manually accept the payment.
  3. Insufficient funds: If you don’t have enough money in your Cash App account, that can also cause a payment to get stuck. Make sure you have enough funds in your linked bank account or debit card before making a payment.
  4. Network or technical issues: Like any digital platform, Cash App is not immune to technical glitches or network issues. In rare cases, system failures or connectivity problems can disrupt the normal flow of transactions. As a result, payments may fail to process automatically and may need to be accepted manually once the issue is resolved.
  5. Unstable internet connection: A stable internet connection is crucial for the smooth functioning of Cash App. If your internet connection is weak or intermittent, it could result in a stuck payment. In such cases, manually accepting the payment (on the recipient’s part) may be necessary to complete the transaction successfully.

Can I cancel a pending Cash App payment?

So far a payment has not been finalized, you have the option to cancel a pending Cash App payment. All you need to do is this:

  1. First, open the Cash App on your phone and make sure you’re logged in.
  2. Look for the clock icon at the bottom right corner of the screen and tap on it. This will take you to the “Activity” section where you can see your transaction history.
  3. Scroll through the list of transactions and find the payment you want to cancel. Tap on it to see more details. If the payment is still pending or hasn’t been received by the recipient, you’ll have the option to cancel it.
  4. Tap Cancel Payment and confirm your decision when asked.

Keep in mind that the money will be returned to your Cash App balance. If the payment has already been received or isn’t eligible for cancellation, you can try reaching out to the person who received the money and kindly ask for a refund. Explain the situation and provide them with the necessary information.

Pro Tip: In order to avoid accidental payments in the future, you can go to your Cash App settings and enable the “Confirm Sending” feature. This way, you’ll have to double-check and confirm each transaction before it’s sent.

And always remember to carefully review the details of any payments before confirming to avoid the need for cancellations.

Meanwhile, Cash App is considered an untreaceble form of sending money, though you don’t get 100% anonymity.

Frequently Asked Questions

How do I know if someone received my Cash App payment?

First, open the Cash App on your phone. Then, locate and tap the clock icon in the bottom-right corner. This action will bring up a list of the payments you’ve made recently. If your payment went through successfully, you’ll notice a green checkmark next to it in the activity list. Or, you can simply ask the person you sent the payment to whether they have received it.

Can I cancel a completed Cash App payment?

No, once you make a payment on Cash App, you cannot cancel or get a refund for it. However, if you mistakenly sent money to the wrong account, you can try contacting the person who received it and ask them to return the money to you.


That’s all pals, accepting a pending payment on Cash App isn’t much of a big deal, and neither is receiving your money. As previously mentioned in the article, there’s a myriad of reasons why your Cash App payment might be stuck in the first place. So don’t let that get you worked up.

Just remember to keep a cool head, read through, follow the steps, and you’ll be able to accept your Cash App payments like a pro in no time. In cases where you really can’t do anything, simply reach out to Cash App and sit tight while they work things out for you.


Read alsoMy Cash App Was Hacked What Do I Do?

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